PRIYADARSHANI MARKETING GROUP

PRIVACY POLICY

Effective Date: 14 August 2026
Business Name: PRIYADARSHANI MARKETING GROUP
Contact: 96045 64336
Email: ganeshkhandare91@gmail.com
Address: Gadge Nagar, Near Govt. Polytechnic, Amravati VMV Road, Amravati, Maharashtra – 444601, India

1. Introduction

PRIYADARSHANI MARKETING GROUP (“PRIYADARSHANI MARKETING GROUP”, “we”, “us”, or “our”) respects the privacy of individuals who interact with our business, website, Services, marketing communications, customer-support channels, and other digital services.

This Privacy Policy explains how we may collect, use, store, disclose, protect, and otherwise process personal information when you interact with PRIYADARSHANI MARKETING GROUP.

This Policy applies to information collected through our website, enquiry forms, telephone communications, email, WhatsApp, RCS, digital marketing activities, customer interactions, and other channels operated or used by us, where applicable.

By using our Services or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy, subject to your rights and applicable law.

Where a third-party platform processes information independently, its own privacy policy and terms may also apply.

2. Information We Collect

Depending on how you interact with PRIYADARSHANI MARKETING GROUP, we may collect different categories of information.

A. User and Contact Information

This may include:

  • Name.
  • Mobile number.
  • Email address.
  • Business or organisation name.
  • Postal or business address.
  • Enquiry details.
  • Communication preferences.
  • Information voluntarily provided through forms or correspondence.

B. Service and Transaction Information

Where relevant, we may collect information relating to services requested or purchased, quotations, invoices, payment status, service preferences, and customer-support interactions.

Payment card or banking information may be processed through appropriate payment providers where applicable. We do not intend to collect more payment information than is reasonably necessary for the transaction.

C. Device and Technical Information

When you access our digital services, certain technical information may be collected automatically, including IP address, browser type, device type, operating system, approximate location derived from technical information, access times, referring pages, and technical logs.

D. Cookies and Similar Information

Our website may use cookies, pixels, tags, analytics technologies, or similar mechanisms to remember preferences, understand website usage, improve performance, and support relevant communications.

E. Message and Communication Data

Where you communicate with PRIYADARSHANI MARKETING GROUP through WhatsApp, RCS, SMS, email, telephone, or other supported channels, we may process information necessary to manage that communication.

Depending on the service, this may include sender and recipient details, timestamps, message content, delivery information, campaign identifiers, templates, responses, opt-out information, and related technical metadata.

We seek to process only information reasonably necessary for the relevant business purpose.

3. Purpose of Data Collection

PRIYADARSHANI MARKETING GROUP may collect personal information for legitimate and disclosed purposes, including:

  • Responding to enquiries.
  • Providing requested Services.
  • Managing customer relationships.
  • Communicating service information.
  • Processing transactions and billing.
  • Providing customer support.
  • Managing WhatsApp and RCS communications where applicable.
  • Sending permitted promotional communications.
  • Maintaining communication preferences and opt-out records.
  • Improving our Services and website.
  • Preventing fraud, abuse, spam, and security incidents.
  • Meeting legal, regulatory, contractual, and compliance requirements.
  • Maintaining business records.

We do not intend to collect personal information for purposes unrelated to the context in which it was provided unless permitted or required by applicable law.

4. Consent for WhatsApp & RCS Data Processing

Where WhatsApp or RCS is used for customer communication, PRIYADARSHANI MARKETING GROUP expects communications to be based on an appropriate legal and operational basis.

For promotional communications, businesses using our Services should obtain appropriate user consent before sending marketing messages and should provide appropriate mechanisms for users to stop receiving such communications.

Users may be able to opt out of promotional communication by using the available unsubscribe mechanism, replying with an appropriate opt-out request, contacting PRIYADARSHANI MARKETING GROUP, or using other applicable channel controls.

We may retain limited information about an opt-out request to ensure that future communications are appropriately restricted.

Where WhatsApp or RCS services are operated using third-party infrastructure, relevant information may also be processed by Meta, Google, telecommunications operators, messaging providers, or other technology partners according to their respective policies and contractual arrangements.

5. Legal Basis for Processing

PRIYADARSHANI MARKETING GROUP processes information on an appropriate legal basis depending on the circumstances.

Such basis may include:

  • Your consent.
  • Taking steps at your request before entering into a business relationship.
  • Performing a contract or providing requested Services.
  • Compliance with applicable legal obligations.
  • Legitimate business interests, where permitted by applicable law and balanced against applicable privacy rights.
  • Protecting the security, integrity, and lawful operation of our Services.

Where consent is the applicable basis, you may withdraw consent subject to applicable legal and operational limitations. Withdrawal of consent does not necessarily affect processing lawfully conducted before withdrawal.

6. How We Use Collected Data

Information may be used for the following purposes:

  1. To communicate with customers and prospective customers.
  2. To respond to enquiries and requests.
  3. To provide and administer Services.
  4. To send service-related notifications.
  5. To process and manage transactions.
  6. To provide customer support.
  7. To administer WhatsApp and RCS communication where applicable.
  8. To manage message delivery, templates, sender information, and communication preferences.
  9. To monitor and prevent spam, fraud, abuse, and unauthorised activity.
  10. To improve website functionality and customer experience.
  11. To conduct internal analytics and business administration.
  12. To comply with legal obligations and lawful requests.
  13. To enforce contractual terms and protect our rights.
  14. To maintain appropriate records of consent and opt-out preferences.

We do not sell personal information merely because you interact with our website or Services.

7. Data Retention & Deletion

PRIYADARSHANI MARKETING GROUP retains information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer period is required or permitted by applicable law.

Retention periods may depend on:

  • The nature of the information.
  • The purpose for which it was collected.
  • The customer relationship.
  • Legal and accounting requirements.
  • Dispute-resolution requirements.
  • Fraud and security prevention.
  • Applicable contractual obligations.

When personal information is no longer reasonably required, we may delete, anonymise, aggregate, or securely dispose of it, subject to technical, legal, and operational requirements.

Requests for deletion may be subject to lawful exceptions, including information required to be retained for compliance, accounting, fraud prevention, legal claims, or other legitimate purposes.

8. Data Sharing with Third Parties

PRIYADARSHANI MARKETING GROUP may share or disclose information with carefully selected third parties when reasonably necessary to provide Services or comply with law.

These may include:

Meta / WhatsApp

Where WhatsApp Business Platform or related WhatsApp functionality is used, information may be processed by Meta and its relevant infrastructure providers in accordance with applicable platform terms and privacy practices.

Google / RCS Providers

Where RCS services are used, information may be processed through Google-related RCS infrastructure, messaging providers, carriers, or other relevant service providers.

Telecom Operators

RCS, SMS, and telecommunications communications may involve telecom operators and messaging networks necessary to route and deliver communications.

Service Providers

We may use technology vendors for hosting, website services, analytics, customer support, security, payment processing, communication infrastructure, and other business functions.

Legal and Regulatory Authorities

We may disclose information where required by applicable law, lawful government request, court order, regulatory requirement, or where necessary to protect legal rights, safety, or security.

Third parties receiving information may be contractually or legally required to handle it appropriately.

9. Security Measures & Encryption

PRIYADARSHANI MARKETING GROUP takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

Depending on the nature of the information and Service, safeguards may include access controls, authentication measures, secure communication technologies, encryption where supported, restricted access, monitoring, backups, and appropriate service-provider controls.

No internet-based system can be guaranteed to be completely secure. Accordingly, we cannot promise absolute security.

Customers and users are also responsible for protecting their own devices, accounts, passwords, authentication information, and communication environments.

10. Cookies & Tracking Technologies

Our website may use cookies and similar technologies.

Cookies may help us:

  • Keep websites functioning properly.
  • Remember user preferences.
  • Understand how visitors use our website.
  • Improve website performance.
  • Measure marketing effectiveness.
  • Detect technical or security issues.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where legally required, we may provide additional cookie choices or consent mechanisms.

11. Data Transfer & Storage (India-Based)

PRIYADARSHANI MARKETING GROUP operates from Maharashtra, India.

We seek to manage business and customer information in accordance with applicable Indian privacy and data-protection requirements.

However, some services used to operate our website, communications, analytics, cloud infrastructure, WhatsApp functionality, RCS messaging, payment processing, or other technology may involve service providers whose infrastructure is located in India or other jurisdictions.

Where information is processed outside India through a third-party service provider, the applicable provider’s terms, privacy practices, contractual safeguards, and legal requirements may apply.

We take reasonable steps to select and use service providers appropriate to the nature of the information and Services.

12. User Rights (Access, Correction, Deletion)

Subject to applicable law, individuals may have rights regarding personal information processed by PRIYADARSHANI MARKETING GROUP.

These may include requesting:

  • Access to personal information held by us.
  • Correction of inaccurate or incomplete information.
  • Deletion of information where legally permissible.
  • Withdrawal of consent where consent is the applicable basis.
  • Information regarding how personal data is used or shared.
  • Restriction or objection to certain processing where applicable.

Requests should be sent to:

Email: ganeshkhandare91@gmail.com
Phone: 96045 64336

To protect privacy and prevent unauthorised disclosure, we may need to verify the identity of the person making a request.

Certain information may not be deleted immediately where retention is required by law, necessary for legal claims, required for legitimate security purposes, or otherwise permitted by applicable law.

13. Policy for Children

PRIYADARSHANI MARKETING GROUP does not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

Our Services are intended to be used by individuals who are legally capable of using the relevant Services or by persons acting through an authorised parent, guardian, business, or organisation where appropriate.

If a parent or lawful guardian believes that personal information relating to a child has been provided to us improperly, they may contact us using the details below.

Upon receiving an appropriate request, we will assess the circumstances and take reasonable steps consistent with applicable law.

14. Updates to Privacy Policy

PRIYADARSHANI MARKETING GROUP may periodically update this Privacy Policy to reflect changes in our Services, technology, business practices, legal requirements, or privacy standards.

When we update this Policy, we will revise the “Effective Date” displayed at the beginning of the document.

Where appropriate, material changes may also be communicated through our website, email, or other reasonable communication channels.

Users are encouraged to review this Privacy Policy periodically.

Continued use of our Services after an updated Policy becomes effective will be subject to the updated Policy to the extent permitted by applicable law.

15. Governing Law (India)

This Privacy Policy shall be governed by the applicable laws of India.

PRIYADARSHANI MARKETING GROUP seeks to handle personal information in accordance with applicable Indian privacy and data-protection requirements, including requirements applicable to electronic communications and digital personal data, as relevant to the Services provided.

Any dispute concerning this Privacy Policy shall, subject to applicable law, be addressed through good-faith communication first. Where formal legal proceedings become necessary, courts having appropriate jurisdiction in Maharashtra, India, may have jurisdiction, subject to applicable law.

16. Contact Information

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact PRIYADARSHANI MARKETING GROUP.

PRIYADARSHANI MARKETING GROUP
Gadge Nagar, Near Govt. Polytechnic,
Amravati VMV Road, Amravati,
Maharashtra – 444601, India

Phone: 96045 64336
Email: ganeshkhandare91@gmail.com

When contacting us about personal information, please provide sufficient details for us to understand and respond to your request. We may request reasonable verification before processing requests involving personal information.

PRIYADARSHANI MARKETING GROUP is committed to handling personal information responsibly and to maintaining transparent communication with customers and users regarding the way information is collected and used.