TERMS & CONDITIONS

Effective Date: 14 August 2026
Business Name: PRIYADARSHANI MARKETING GROUP
Contact: 96045 64336
Email: ganeshkhandare91@gmail.com
Address: Gadge Nagar, Near Govt. Polytechnic, Amravati VMV Road, Amravati, Maharashtra – 444601, India

1. Introduction

Welcome to PRIYADARSHANI MARKETING GROUP (“PRIYADARSHANI MARKETING GROUP”, “we”, “us”, “our”, or “Business”). These Terms & Conditions (“Terms”) govern your access to and use of our website, digital services, communication services, marketing-related services, customer support channels, and any other services offered by us from time to time (collectively, the “Services”).

By accessing our website, submitting an enquiry, communicating with us through WhatsApp, RCS, telephone, email, or other supported communication channels, purchasing a service, or otherwise using our Services, you acknowledge that you have read, understood, and agreed to these Terms.

These Terms are intended to establish a transparent and responsible relationship between PRIYADARSHANI MARKETING GROUP and its customers, users, business partners, and other persons interacting with our Services.

Where a particular service is governed by a separate written agreement, quotation, purchase order, service agreement, or commercial arrangement, that document may contain additional terms. In the event of a conflict, the specific written agreement will generally apply to the relevant service to the extent of the conflict.

2. Definitions

For purposes of these Terms:

“Business”, “PRIYADARSHANI MARKETING GROUP”, “we”, “us”, or “our” means PRIYADARSHANI MARKETING GROUP, operating from Amravati, Maharashtra, India.

“User”, “Customer”, “you”, or “your” means any individual, business, organisation, representative, or entity accessing or using our Services.

“Website” means any website, landing page, online portal, or digital property operated by PRIYADARSHANI MARKETING GROUP.

“Services” means the marketing, business-support, communication, promotional, customer-engagement, and other services made available by PRIYADARSHANI MARKETING GROUP.

“Content” means text, images, graphics, documents, logos, audio, video, messages, promotional material, data, or other information submitted, transmitted, uploaded, or otherwise provided through the Services.

“Messaging Services” means communication functionality that may use WhatsApp, RCS, SMS, email, or other communication channels, where such functionality is offered.

“Third-Party Services” means services, platforms, applications, telecommunications networks, payment processors, hosting providers, analytics providers, or other technologies operated by third parties.

3. Acceptance of Terms

Your use of the Services constitutes acceptance of these Terms.

If you do not agree with any provision of these Terms, you should not use the applicable Services or submit information through our website or communication channels.

Where you use the Services on behalf of a company, partnership, organisation, or other legal entity, you represent that you have authority to accept these Terms on that entity’s behalf.

PRIYADARSHANI MARKETING GROUP may require additional confirmation, documentation, or acceptance before providing certain Services.

4. Description of Services

PRIYADARSHANI MARKETING GROUP may provide marketing and business-related services based on the requirements agreed with the Customer.

Services may include, where applicable:

• Marketing and promotional support.
• Customer communication and engagement.
• Digital communication assistance.
• Business promotion and campaign support.
• Lead-generation or customer-engagement activities.
• WhatsApp and/or RCS communication support where such services are separately enabled.
• Other marketing or business-support services agreed between the Business and Customer.

The exact scope, pricing, timelines, deliverables, and technical requirements may vary from one engagement to another.

PRIYADARSHANI MARKETING GROUP reserves the right to modify, discontinue, replace, or introduce Services, provided that such changes do not improperly affect an existing contractual obligation.

5. Eligibility

You must be legally capable of entering into a binding agreement under applicable Indian law to use Services independently.

If you are using our Services for a business or organisation, you confirm that you are authorised to act on behalf of that organisation.

Where a service involves regulated communication channels, Customers must satisfy any additional eligibility, verification, business-documentation, sender-identity, or platform requirements imposed by the relevant service provider.

PRIYADARSHANI MARKETING GROUP may decline or suspend services where required verification cannot be completed or where the proposed use presents legal, regulatory, security, fraud, spam, or platform-policy concerns.

6. Account Registration

Certain Services may require registration or submission of business and contact information.

You are responsible for ensuring that information supplied to PRIYADARSHANI MARKETING GROUP is accurate, current, complete, and not misleading.

Where login credentials or account access are provided, you are responsible for maintaining their confidentiality and for activities performed through your account.

You must notify us promptly if you believe that your account has been compromised, accessed without authorisation, or used improperly.

PRIYADARSHANI MARKETING GROUP may suspend or restrict accounts where information appears fraudulent, misleading, unlawful, abusive, or inconsistent with applicable platform requirements.

7. User Responsibilities

Users agree to use the Services responsibly and only for lawful purposes.

You must not use our Services to:

• Violate any applicable Indian law or regulation.
• Commit fraud, impersonation, deception, or misrepresentation.
• Distribute malware or malicious code.
• Send unsolicited or abusive communications.
• Harass, threaten, defame, or intimidate another person.
• Collect personal information unlawfully.
• Distribute unlawful, harmful, discriminatory, or deceptive content.
• Circumvent platform security or verification systems.
• Misrepresent your identity, business, products, or services.
• Send communications without an appropriate legal or platform-compliant basis.
• Violate Meta, WhatsApp, RCS, Google, telecom operator, or other applicable platform policies.

Customers are solely responsible for the accuracy and legality of content and customer lists supplied by them.

8. Payment & Billing Terms

Fees for Services will be communicated through applicable quotations, invoices, service agreements, order confirmations, or other commercial communications.

Unless otherwise agreed in writing, payment must be made within the payment period specified on the applicable invoice.

The Customer is responsible for providing accurate billing information and paying all applicable charges, taxes, government levies, platform fees, and other amounts expressly applicable to the selected Service.

Where third-party communication providers impose separate charges, those charges may be payable in addition to PRIYADARSHANI MARKETING GROUP’s service fees.

Failure to make payment when due may result in suspension, limitation, or termination of Services.

Unless expressly stated otherwise in writing, payments for completed Services, consumed messaging resources, third-party charges, and customised work may not be refundable.

9. Subscription Renewal & Termination

Where Services are provided on a recurring or subscription basis, the applicable subscription period, renewal arrangement, and cancellation terms will be communicated to the Customer.

Unless otherwise agreed, recurring Services may continue until cancelled in accordance with the applicable commercial arrangement.

PRIYADARSHANI MARKETING GROUP may suspend or terminate Services where:

1. The Customer materially breaches these Terms.
2. Payment remains overdue.
3. The Customer uses Services unlawfully.
4. The Customer violates applicable Meta, WhatsApp, RCS, Google, telecom, or other platform policies.
5. The account creates a material security, fraud, spam, reputational, or compliance risk.
6. Continued provision of the Service becomes technically or legally impractical.

Termination does not automatically extinguish obligations that accrued before termination, including payment obligations, confidentiality obligations, intellectual property rights, and provisions intended to survive termination.

10. Use of WhatsApp Official API & RCS

Where PRIYADARSHANI MARKETING GROUP provides or facilitates WhatsApp or RCS-related communication services, use of those channels is subject to the applicable rules, technical requirements, and policies of the relevant platform and service providers.

WhatsApp Business Platform functionality, where applicable, may be subject to Meta’s business and messaging policies, template requirements, user-consent requirements, quality standards, business verification, category restrictions, and other platform requirements.

RCS communication may be subject to requirements established by Google, telecommunications operators, messaging aggregators, carriers, and other relevant ecosystem participants.

PRIYADARSHANI MARKETING GROUP does not guarantee approval, registration, verification, message delivery, sender activation, campaign approval, or uninterrupted availability because these matters may depend on independent third parties.

Customers must not use WhatsApp or RCS for unlawful, fraudulent, misleading, abusive, prohibited, or unauthorised communications.

11. Message Delivery & Compliance Policy

Customers are responsible for ensuring that recipients have an appropriate basis to receive communications.

Where applicable, businesses should obtain valid user consent before sending promotional or service-related communications and must honour applicable opt-out, unsubscribe, blocking, and user-preference requirements.

Messages must accurately identify the sender where required and must not contain deceptive claims, impersonation, malicious links, unlawful offers, or prohibited content.

PRIYADARSHANI MARKETING GROUP may refuse, delay, modify, suspend, or terminate campaigns that appear to violate applicable law or platform requirements.

Message delivery may also be affected by carrier networks, device settings, spam filters, platform decisions, network outages, recipient availability, sender reputation, template approval, geographic restrictions, or other factors beyond our reasonable control.

Accordingly, we do not guarantee that every message will be delivered, read, or responded to by its intended recipient.

12. Intellectual Property Rights

Unless otherwise agreed in writing, all intellectual property owned or developed by PRIYADARSHANI MARKETING GROUP in connection with its Services, including business materials, branding, website content, designs, processes, documents, layouts, and proprietary materials, remains the property of PRIYADARSHANI MARKETING GROUP or its respective licensors.

Customers retain ownership of content and materials that they independently provide to us, subject to the rights necessary for us to provide the Services.

By providing materials to PRIYADARSHANI MARKETING GROUP, the Customer grants us a limited right to use, reproduce, process, transmit, and store those materials as reasonably necessary to perform the agreed Services.

Customers must not copy, reproduce, distribute, reverse engineer, sell, or commercially exploit our proprietary materials without prior written permission.

13. Confidentiality

Each party should protect confidential information received from the other party and use such information only for legitimate purposes connected with the relevant business relationship.

Confidential information may include business plans, customer information, pricing information, technical information, campaign data, credentials, strategies, and other information reasonably understood to be confidential.

Confidentiality obligations do not apply to information that is publicly available without breach, was lawfully known before disclosure, is independently developed, or must be disclosed by law or a lawful government authority.

Where required, the parties may enter into a separate confidentiality or non-disclosure agreement.

14. Disclaimer of Warranties

PRIYADARSHANI MARKETING GROUP will use reasonable care and professional efforts in providing the Services. However, except where expressly agreed in writing, the Services are provided without guarantees of specific commercial outcomes.

We do not guarantee:

• A specific number of leads, customers, sales, conversions, or responses.
• Continuous or uninterrupted availability of third-party platforms.
• Approval by Meta, WhatsApp, Google, RCS providers, telecom operators, or other third parties.
• Delivery of every communication.
• Particular advertising or marketing performance.
• Freedom from all technical errors or interruptions.

Third-party services remain subject to their own terms, policies, infrastructure, and availability.

Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded under applicable Indian law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, PRIYADARSHANI MARKETING GROUP will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses arising from the use or inability to use the Services.

This may include loss of profits, revenue, business opportunities, goodwill, anticipated savings, or data, except where liability cannot lawfully be excluded.

PRIYADARSHANI MARKETING GROUP is not responsible for failures caused by third-party platforms, telecommunications networks, internet providers, hosting providers, payment providers, customer devices, force majeure events, or inaccurate information supplied by Customers.

Nothing in these Terms is intended to exclude liability for matters that cannot legally be excluded or limited under Indian law.

16. Indemnification

To the extent permitted by applicable law, the Customer agrees to indemnify and hold harmless PRIYADARSHANI MARKETING GROUP, its representatives, personnel, and service providers from claims, losses, liabilities, penalties, expenses, and reasonable legal costs arising from:

• The Customer’s unlawful use of the Services.
• Customer-provided content that infringes third-party rights.
• Violation of privacy, marketing, messaging, intellectual-property, or other applicable laws.
• Unauthorised communications sent by the Customer.
• Breach of these Terms.
• Violation of third-party platform policies caused by the Customer’s actions.

This provision does not require indemnification to the extent a claim results from our own unlawful conduct or liability that cannot legally be transferred.

17. Governing Law (India)

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes should first be addressed through good-faith communication between the parties.

Where a dispute cannot be resolved amicably, the competent courts having jurisdiction over the applicable location in Maharashtra, India, may have jurisdiction, subject to applicable procedural and jurisdictional requirements.

Nothing in these Terms prevents a party from seeking urgent legal or equitable relief where such relief is legally available.

18. Changes to Terms

PRIYADARSHANI MARKETING GROUP may update these Terms from time to time to reflect changes in our Services, business practices, legal requirements, or technology.

The updated version will become effective when published on the applicable website or otherwise communicated to Customers, unless a different effective date is stated.

Continued use of the Services after the effective date of updated Terms constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

Customers should periodically review this page for updates.

19. Contact Information

If you have questions regarding these Terms & Conditions, our Services, compliance requirements, or your business relationship with PRIYADARSHANI MARKETING GROUP, you may contact us using the details below:

PRIYADARSHANI MARKETING GROUP
Gadge Nagar, Near Govt. Polytechnic,
Amravati VMV Road, Amravati,
Maharashtra – 444601, India

Phone: 96045 64336
Email: ganeshkhandare91@gmail.com

By using the Services of PRIYADARSHANI MARKETING GROUP, you acknowledge that you have had a reasonable opportunity to review these Terms and agree to comply with the obligations applicable to you.